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ChatBB Privacy Policy

Last Updated:
January 30, 2026

Last Updated: January 30th, 2026

This Privacy Notice explains how your information is collected, used, and protected when you use the ChatBB service.

SUMMARY
  • This is a government service provided by Ministry of Industry, Innovation, Science & Technology, Barbados (“MIST”)
  • MIST is responsible for your information
  • Amini Corp provides the technology but doesn't control your data
  • Your conversations and information help us serve you better
  • You have rights over your information
  • We protect your information with strong security measures

1. WHO IS RESPONSIBLE FOR YOUR INFORMATION?

1.1 MIST’s Role

  • Decides what information to collect
  • Determines how your information is used
  • Is responsible for protecting your information
  • Handles your data rights requests
  • Makes decisions about your data

1.2 Amini Corp's Limited Role

  • Provides only the technology platform
  • Processes your information only to operate the service
  • Acts only on MIST’s instructions
  • Does not make decisions about your information
  • Does not use your information for its own purposes
  • Has no direct relationship with you

2. WHAT INFORMATION IS COLLECTED?

2.1 Information You Provide

When you use ChatBB, we collect:

  • Your messages and questions
  • Your responses to our questions
  • Information you choose to share (name, contact details, etc.)
  • Files or documents you upload (if applicable)
  • Your feedback and ratings

2.2 Automatically Collected Information

We automatically collect:

  • Date and time of your conversations
  • Your device type (computer, phone, tablet)
  • Your browser type
  • Your general location (city/region, not exact address)
  • Your IP address
  • How you use the chatbot (which features you use)
  • Technical data about errors or issues

2.3 What We Don't Collect

We do NOT collect:

  • Payment or banking information (this is a free service)
  • Passwords or security credentials
  • Information from other websites you visit
  • Your precise GPS location
  • Information about other people unless you provide it

3. WHY IS YOUR INFORMATION COLLECTED?

3.1 Primary Purposes

We collect your information to:

  • Answer your questions  
  • Keep records as required by law

3.2 Service Improvement

We also use information to:

  • Improve responses
  • Identify and fix technical problems
  • Understand how people use the service
  • Make the service more helpful
  • Train ChatBB to better assist users

3.3 Legal Requirements

We may use your information to:

  • Comply with legal obligations
  • Respond to court orders or legal processes
  • Prevent fraud or illegal activities
  • Protect public safety

4. WHO HAS ACCESS TO YOUR INFORMATION?

4.1 Within Government

Your information may be accessed by:

  • Department staff who need it to help you
  • Other government agencies when required by law
  • Government officials for oversight and compliance

4.2 Amini Corp

Amini Corp employees may access your information only:

  • To operate and maintain the technology
  • To fix technical problems
  • To prevent security breaches
  • When required by law

All Amini Corp staff:

  • Are trained in data protection
  • Have signed confidentiality agreements
  • Access only what's necessary for their work
  • Follow strict security procedures

4.3 Third Parties

We may share information with:

  • Service providers who help operate the technology (under strict contracts)
  • Law enforcement when legally required
  • Courts when ordered to do so
  • Other parties only with your explicit permission

We will NEVER:

  • Sell your information
  • Share it for marketing purposes
  • Give it to private companies for their benefit
  • Share it without legal basis

5. HOW IS YOUR INFORMATION PROTECTED?

5.1 Security Measures

We protect your information with:

  • Encryption to keep information secure
  • Secure servers and data centers
  • Access controls (only authorized people can access data)
  • Regular security monitoring and testing
  • Staff training on data protection
  • Incident response procedures

5.2 Your Role in Security

You can help protect your information by:

  • Not sharing sensitive personal information unnecessarily
  • Using the service from secure devices
  • Not sharing access with others
  • Reporting any security concerns immediately

5.3 If Something Goes Wrong

If there's a data breach that affects you:

  • MIST will investigate immediately
  • You will be notified if there's a significant risk to you
  • We will take steps to prevent it happening again
  • You will be told what information was affected and what to do

6. HOW LONG IS YOUR INFORMATION KEPT?

6.1 Retention Periods

Your information is kept:  

  • For as long as needed to provide the service
  • As required by government record-keeping laws
  • Until you request deletion (where legally permitted)

6.2 Deletion

When retention periods expire:

  • Information is securely deleted
  • Backups are removed  
  • Some information may be kept in anonymized form for statistics

7. YOUR RIGHTS OVER YOUR INFORMATION

7.1 Right to Access

  • You can ask what information we have about you
  • You can receive a copy of your information
  • You can ask how we're using your information

7.2 Right to Correction

  • You can ask us to correct inaccurate information
  • You can complete incomplete information
  • We will update your information promptly

7.3 Right to Deletion

  • You can ask us to delete your information in certain cases
  • We must delete if no longer needed or if unlawfully processed
  • Some information must be kept for legal reasons

7.4 Right to Restrict Processing

  • You can ask us to limit how we use your information
  • This applies in specific circumstances
  • We will only store the information, not actively use it

7.5 Right to Object

  • You can object to certain uses of your information
  • We will stop unless we have compelling reasons to continue
  • You can always object to direct marketing

7.6 Right to Data Portability

  • You can receive your information in a common electronic format
  • You can transfer your information to another service
  • This applies to information you directly provided

7.7 Rights for Children

  • If you're under 18, a parent or guardian can exercise these rights for you
  • Parents can access and delete their child's information

8. HOW TO EXERCISE YOUR RIGHTS

8.1 Making a Request

To exercise any of your rights:

Contact

Email: info@amini.ai

Online: www.amini.ai

Include in your request:

  • Your name and contact information
  • Which right you want to exercise
  • Details of what you're requesting
  • Proof of identity (to protect your information)

8.2 Response Time

  • We will respond within 1 month
  • For complex requests, we may take up to 3 months
  • We will explain any delays
  • There is no charge for most requests

8.3 If You're Not Satisfied

If you're unhappy with our response:

  • Contact us to discuss your concerns
  • Ask for a review of the decision

9. CHILDREN'S PRIVACY

9.1 Age Requirements

  • This service is freely available to users 18 and up
  • Users under 18 should have parental permission
  • We do not knowingly collect unnecessary information from children

9.2 Parental Rights

Parents or guardians can:

  • Access their child's information
  • Request correction or deletion
  • Withdraw consent at any time
  • Exercise all privacy rights on behalf of their child

10. INTERNATIONAL DATA TRANSFERS

10.1 Where Information Is Stored

Your information is primarily stored in:

  • Barbados
  • Secure data centers with strong protections

10.2 Transfers Outside Barbados

If your information is transferred outside Barbados:

  • We ensure it receives the same level of protection
  • We use approved legal mechanisms for transfer
  • Your rights remain the same regardless of location

11. CHANGES TO THIS NOTICE

11.1 Updates

We may update this Privacy Notice to reflect:

  • Changes in how we use information
  • New legal requirements
  • Service improvements
  • User feedback

11.2 Notification

When we make changes:

  • We will update the "Last Updated" date
  • Significant changes will be announced through the ChatBB interface
  • You will be asked to review and accept material changes
  • Continued use means you accept the changes

11.3 Previous Versions

You can request previous versions of this Notice by contacting Amini Corp.

12.COMPLAINTS AND CONCERNS

12.1 Contact Amini Corp

If you have privacy concerns:

  • Contact us using the details in Section 13
  • Explain your concern clearly
  • We will investigate and respond
  • We aim to resolve issues quickly and fairly

12.2 CONTACT INFORMATION

Email: info@amini.ai

Website: www.amini.ai

13. CONSENT

By using the ChatBB service, you confirm that:

  • You have read and understood this Privacy Notice
  • You understand how your information will be used
  • You consent to the collection and use of your information as described
  • You understand your rights over your information
  • You know how to contact us with questions or concerns

If you do not agree with this Privacy Notice, please do not use this service.

END OF PRIVACY NOTICE

Last Updated: January 30th, 2026

Version: 1.0